Valley Baptist Health Plan Customer Service

Customer Service



	Welcome
	Provider Directory
	Customer Service
	Preferred Drug List
	Service Area
	Summary of Benefits
	Evidence of Coverage
	Contact Us


	Employees Retirement System of Texas/Home

Thank you for choosing Valley Baptist Health Plans. We welcome you as a member of our health plan. As a Valley Health Plans member you have access to quality health care when you need it, plus value added benefits to help keep you healthy. We offer a full range of benefits, including preventive health care such as routine office visits, well checkups and immunizations. In addition, Valley Health Plans offers:

Copayments with no balance billing
No claim forms to file
No deductibles
Extensive provider network
Visit your Participant Portal to change your Primary Care Physician, look up benefits, check formulary, check your claim status, and much more.
Easily select or change your Primary Care Physician, look up benefits,check formulary, check your claim status, and much more.

Please review the guidelines presented in the Member Handbook. The Member Handbook is not intended to be a complete representation of the plan benefits. The complete plan benefits are detailed in your Valley Health Plans Evidence of Coverage. Information regarding our complaint process is available at this page.

Customer Service Representatives are there to serve you at 1-800-829-6440, Monday through Friday, from 8 am to 6 pm (Central Time).

You may also write:

Customer Service
Valley Health Plans
12940 N. Highway 183
Austin, Texas 78750

Welcome • Provider Directory • Customer Service • Preferred Drug List • Service Area Summary of Benefits • Evidence of Coverage • Contact Us • Feedback Privacy Notices
Valley Baptist Health Plans, 2005 Ed Carey Drive, Harlingen, TX 78550 Valley Baptist Health Plans is a DBA of Valley Baptist Insurance Company. Valley Baptist Health Plan is a DBA of Valley Baptist Health Plan, Inc. Privacy Statement.